08-26-2013, 01:29 PM
Hmm... the new Gateway is rather strange. Here is what happens so far...
Initially, when you put the computer to sleep or shut down, you can successfully start it up again within 10 or 15 minutes of power down or sleep. After that, it becomes unresponsive until power cycling.
With Fast Boot and Hybrid Sleep disabled, the tower still refuses to wake up until you cycle the power which I can easily do with my under-monitor surge protector. However, if you shut down the computer with Fast Boot disabled, you can turn the computer back on again after pressing power three times. First time, the computer turns on but no POST beep or anything. If you hold down the power to force a power off and turn it back on again, Viola! The computer starts up just fine.
I tried the VGA trick, but it still refuses to power on until I perform the three press trick I tried above. After exhausting every other option short of MemTest86+, it could very well be a hardware issue, but what kind? It's strange that if you leave the tower on, Windows performs flawlessly, although it does start up slower due to no Fast Boot. You can leave the tower on for hours on end without problems. So there seems to be no serious issues with hardware.
Could it be that a connection is loose? The tower was in the box on the way home, but we hit a rather rough road right before we got back to town, so the possibility is there that a RAM stick or SATA cable could be loose. In order to check, I would have to open up the tower, but that would probably void any warranty and I wouldn't be able to take it back to the store. Should I open it up anyway?
Initially, when you put the computer to sleep or shut down, you can successfully start it up again within 10 or 15 minutes of power down or sleep. After that, it becomes unresponsive until power cycling.
With Fast Boot and Hybrid Sleep disabled, the tower still refuses to wake up until you cycle the power which I can easily do with my under-monitor surge protector. However, if you shut down the computer with Fast Boot disabled, you can turn the computer back on again after pressing power three times. First time, the computer turns on but no POST beep or anything. If you hold down the power to force a power off and turn it back on again, Viola! The computer starts up just fine.
I tried the VGA trick, but it still refuses to power on until I perform the three press trick I tried above. After exhausting every other option short of MemTest86+, it could very well be a hardware issue, but what kind? It's strange that if you leave the tower on, Windows performs flawlessly, although it does start up slower due to no Fast Boot. You can leave the tower on for hours on end without problems. So there seems to be no serious issues with hardware.
Could it be that a connection is loose? The tower was in the box on the way home, but we hit a rather rough road right before we got back to town, so the possibility is there that a RAM stick or SATA cable could be loose. In order to check, I would have to open up the tower, but that would probably void any warranty and I wouldn't be able to take it back to the store. Should I open it up anyway?